Operations Team _

The engine room of Rutherford Rede

Our operations ensure every process runs smoothly so our advisers can focus on what matters most — delivering exceptional financial outcomes for our clients.

From onboarding to ongoing reporting, our operations specialists bring diverse professional backgrounds, attention to detail, and a shared commitment to client care.

Our operations team manage the day-to-day processes that underpin our advice, from compliance and governance to client communication and portfolio administration.

Why clients value our operations team

Consistency you can rely on

Your documents, reports, and transactions are handled with care and accuracy

Efficiency that saves you time

Quick turnaround without cutting corners

Proactive communication

You’re kept informed at every step

Commitment to compliance

Strict adherence to New Zealand’s financial regulations and governance standards

Our Operations Team

Andrea Flores

Administrator


Jo Lee

Paraplanner


Herna Maddock

General Manager, Adviser


Frances O’Connor

Financial Administrator


Julie Orchard

Client Experience & Operations Facilitator



Vincent Wong

Paraplanner


Our team keeps every part of your experience efficient, accurate, and timely. They manage the day-to-day processes that underpin our advice, from compliance and governance to client communication and portfolio administration.

We understand that in financial services, precision and reliability are non-negotiable. That’s why our operations team follows robust processes backed by leading technology — so nothing is left to chance.

Behind the scenes and ahead of the curve

Financial clarity starts with a seamless experience.


Talk to an experienced Rutherford Rede adviser today and know that our operations team will support every step of your plan — from the first meeting to the ongoing management of your wealth.